Denko air conditioner troubleshooting

Denko is a Japanese company well known for its wide range of air conditioners. Their ACs are top notch especially because of the comfort and convenience they provide in terms of high-tech features. Just like any other electrical product, issues, and errors can occur in Denko ACs as well.

To make things easier for you and prevent you from the hassle of searching different forums, we have gathered all the major issues that can happen. We have also mentioned the causes and solutions but it is still better to contact authorized personnel if required to resolve the issues.

The Denko air conditioner is not working at all.

Causes:

1. Electrical current is cut from the system.
2. Breakers are tripped because of a short circuit or unstable voltages.
3. Fuses are blown away.

Solutions:

1. Check and ensure that the power cord is properly plugged into the wall receptor.
2. Ensure a consistent supply of voltages. Repair or replace the power supply if faulty.
3. Reset the breakers and replace the fuse if blown.
4. Use the power button on the AC itself or try another remote controller. Replace the batteries if they are dead.

The Denko air conditioner fuses are blown or the breakers are tripped.

Causes:

1. Unstable supply of voltages.
2. Issues in electrical wiring.
3. Short circuit in the system.

Solutions:

In such cases, firstly, immediately turn OFF the system and unplug the power cord.

1. Contact an electrician to inspect the power cord and wiring of the house for issues. Repair any broken, un-insulated, or loose wire.
2. Inspect the system for any short circuits. Do the repairs of the affected part before turning the system ON again.
3. If the system and wiring are fine, reset the breakers.
4. Replace the blown fuses.

The Denko air conditioner remote controller is not working.

Causes:

1. The remote is not in the system receiving range.
2. Something is in between the remote controller and the unit’s signal receiver.
3. The battery of the remote controller is dead.

Solutions:

1. Ensure that the remote controller is within a 15-20 feet radius of the indoor unit.
2. Remove any obstructions blocking the signals.
3. Replace the batteries if they are dead.

The Denko air conditioner is not providing enough cooling or heating.

Causes:

1. Change the set temperature for the system.
2. The temperature sensor of the indoor unit is malfunctioning.
3. Air filters, coils, and other components are clogged or covered with dirt and dust.
4. The compressor is faulty.

Solutions:

1. Set the temperature to a level that feels cool or hot respective to the outside temperature.
2. Do a thorough cleaning of the system and ensure air filters are crystal clear.
3. Ensure the sensor is in its intended position. Replace the sensor if it is defective.
4. Concat an HVAC engineer to inspect the compressor. Do repairs or replacements as needed.

The fan speed of the Denko air conditioner is not changing.

Causes:

1. The fan is running in “AUTO” mode (the speed will adjust itself in this mode).
2. The unit is running under “DRY” mode.
3. The remote controller batteries are dead.

Solutions:

1. Ensure the fan is operating on “COOL” or “FAN ONLY” mode.
2. Ensure the remote controller is properly delivering the signals. Replace the batteries if they are dead.

Signal transmission is interrupted between the remote controller and the indoor unit of the Denko air conditioner.

Causes:

This issue occurs when the system is not responding or signal transmission is dead.

1. The unit is turned OFF.
2. The system has a timer and it has turned OFF automatically.

Solutions:

1. Firstly, make sure that the system is turned ON with the power cord plugged in.
2. Ensure that no timer is set on the system.
3. If the error remains, contact an HVAC engineer to check the ON/OFF button and repair it if it is malfunctioning.

Denko air conditioner is not displaying or indicating the temperature in any way.

Causes:

1. The “VENTILATION” or “FAN ONLY” mode is running on the system (the system doesn’t display the temperature in these modes).

Solutions:

1. Check and ensure that the system is on “COOL”, “HEAT”, or any other normal mode.
2. Restart the air conditioner.
3. Contact an authorized technician to inspect the display panel and repair it if it is faulty.

Every indication on the Denko air conditioner display has suddenly disappeared.

Causes:

1. The system has been turned OFF due to a set TIMER.
2. The display is turned OFF from the settings (this feature is only in some models).
3. The display panel is defective.

Solutions:

1. Check and make sure that the system is running and no TIMER is set.
2. Check settings and ensure the display is ON.
3. Check the wire harness and connections of the display panel.
4. Repair or replace the display panel if defective.

The display indicating the set timer on the Denko air conditioner has disappeared.

Causes:

1. The TIMER has been completed and it’s time for the system to turn ON.

Solutions:

1. Check the settings to ensure it is time for the system to turn ON.
2. If that’s not the case, try the exact solution suggested for the last problem of “Every indication on the Denko air conditioner display has suddenly disappeared”.

The Denko air conditioner is not giving the sound signal when control commands are transmitting.

Causes:

1. The remote controller is not pointed to the system.
2. The signal receiver is defective.
3. The remote controller battery is dead.

Solutions:

1. Ensure that the remote controller is directly pointed to the signal receiver of the indoor unit.
2. Replace the batteries of the remote if they are dead.
3. Inspect the indoor unit signal receiver for any broken wires or damaged connectors.